This privacy notice provides you with details of how we collect and process your personal data through your use of our site www.MaxineParkerPlanning.com. By providing us with your data nad contuning to access and use our website you confirm that you are over 13 years of age.

​

MaxineParkerPlanning is the data controller and we are responsible for your personal data (henceforth in the first person plural“we”, “us” or “our”).

Personal data means any information capable of identifying an individual. It does not include anonymised data.

​

We regularly process the following data:

• Communication Data. This category includes any communication data that you send to us through any digital or analogue means, including; the contact form on our website, personal email, SMS, or letter. We process and store this data for the purposes of communicating with you, furthering the retained sevice, invocing, furterh communication, and record keeping. Our lawful ground for this processing is our legitimate interests which in this case are to reply to communications sent to us, to keep records and to establish, pursue or defend legal claims.

• Customer Data. This category includes includes data relating to any services we provide such as your name, title, billing address, delivery address email address, phone number, contact details, purchase details and your card details. We process in the course of providing the rendered services and keep records of such transactions. Our lawful ground for this processing is the performance of a contract between you and us and/or taking steps at your request to enter into such a contract.

• Technical Data. This category includes data about your use of our website and online services such as your IP address, your login data, details about your browser, length of visit to pages on our website, page views and navigation paths, details about the number of times you use our website, time zone settings and other technology on the devices you use to access our website. The source of this data is from our analytics tracking system. We process this data to analyse your use of our website and other online services, to administer and protect our business and website, to deliver relevant website content and advertisements to you and to understand the effectiveness of our advertising. Our lawful ground for this processing is our legitimate interests which in this case are to enable us to properly administer our website and our business and to grow our business and to decide our marketing strategy.

​

Sensitive Data

We do not collect any Sensitive Data about you. Sensitive data refers to data that includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and bio-metric data. We do not collect any information about criminal convictions and offences.

​

Where we are required to collect personal data by law, or under the terms of the contract between us and you do not provide us with that data when requested, we may not be able to perform the contract (for example, to deliver goods or services to you). If you don’t provide us with the requested data, we may have to cancel a product or service you have ordered but if we do, we will notify you at the time.

We will only use your personal data for a purpose it was collected for or a reasonably compatible purpose if necessary. For more information on this please email us at MaxineParkerPlanning@Gmail.com. In case we need to use your details for an unrelated new purpose we will let you know and explain the legal grounds for processing.

​

We may process your personal data without your knowledge or consent where this is required or permitted by law.

We do not carry out automated decision making or any type of automated profiling.

 

Collection of Personal Data

We may collect data about you by you providing the data directly to us (for example by filling in forms on our site or by sending us emails). We may automatically collect certain data from you as you use our website by using cookies and similar technologies. Please also see out cookie policy.

We may receive data from third parties such as analytics providers such as Google based outside the EU, advertising networks such as Facebook based outside the EU, such as search information providers such as Google based outside the EU, providers of technical, payment and delivery services, such as data brokers or aggregators.

We may also receive data from publicly available sources such as Companies House and the Electoral Register.

​

Personal Data Sharing

We may have to share your personal data with the parties set out below:

• Professional advisers including lawyers, surveyors, architects etc.

• Government bodies.

• Local Planning Authorities

• Third party consultants.

​

We require all third parties to whom we transfer your data to respect the security of your personal data and to treat it in accordance with the law. We only allow such third parties to process your personal data for specified purposes and in accordance with our instructions.

Retention of personal Data

​

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When deciding what the correct time is to keep the data for we look at its amount, nature and sensitivity, potential risk of harm from unauthorised use or disclosure, the processing purposes, if these can be achieved by other means and legal requirements.

​

For tax purposes the law requires us to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for six years after they stop being customers.

​

Legal Rights

Under data protection laws you have rights in relation to your personal data that include the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground of processing is consent) to withdraw consent.

​

If you wish to exercise any of the rights set out above, please email us at MaxineParkerPlanning@Gmail.com.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive or refuse to comply with your request in these circumstances.

​

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

​

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you.

​

If you are not happy with any aspect of how we collect and use your data, you have the right to complain to the Information Commissioner’s Office  (www.ico.org.uk).